Terms and Conditions

1. Scope, sales channels and contracting party

These General Terms and Conditions (T&Cs) apply to all information offered via the website cesaraberlin.com and to all contracts of sale concluded between CesaraBerlin (see point 2) and the buyer via the sales platforms listed below. No orders can be placed via the website cesaraberlin.com itself; it serves presentation purposes only.

Sales take place via two channels:

• Etsy (etsy.com, shop “CesaraBerlin”): digital downloads (planners) and physical print-on-demand items; delivery also outside Germany in accordance with the respective listing.
• kasuwa (kasuwa.de, shop “CesaraBerlin”): currently digital downloads only; delivery to Germany, Austria and Switzerland only.

For both sales channels, the buyer's contracting party is exclusively CesaraBerlin (Suzana Radtke, see point 2). Etsy and kasuwa merely provide the sales platform and are not a party to the contract of sale. The channels differ in how orders are processed: Etsy additionally provides the payment handling (Etsy Payments), whereas kasuwa acts purely as an intermediary and does not handle payments (see clause 6).

The terms of use of the respective platform govern exclusively the relationship between the buyer and that platform; they do not become part of this contract. By contrast, the details published by CesaraBerlin in the respective shop - in particular the product description, the price and the delivery and provision details - do form part of the contract; in the event of any discrepancy with these T&Cs, the details of the listing through which the order was placed shall prevail.

2. Provider

CesaraBerlin
Suzana Radtke
Alt-Biesdorf 61
12683 Berlin, Germany
E-mail: hallo@cesaraberlin.com

3. Description of services

CesaraBerlin offers digital planners for download as well as physical products (e.g. printed items produced on demand). Digital planners are offered via the Etsy shop and via the kasuwa shop. Physical products are available exclusively via the Etsy shop. The website cesaraberlin.com serves to present the brand and the products and to direct interested parties to the sales platforms; no contract of sale is concluded via the website itself.

The pre-contractual mandatory information under Art. 246a § 1 EGBGB (German Introductory Act to the Civil Code) - in particular the identity of the trader, the main characteristics of the product, the total price as well as delivery and service restrictions - is shown in the respective listing on the platform used. Decisive is the information given in the listing through which the order is placed. The contract of sale is concluded via the platform on which the order is placed.

4. Products, delivery and shipping

Digital products: The digital products are files (e.g. PDF, GoodNotes files) that are made available to the buyer for download. Since they are not delivered on a physical data carrier, special rules apply regarding the right of withdrawal (see clause 5). The time of provision depends on the sales channel used:

• Etsy: The file is made available for download immediately after completion of the order process and confirmation of the payment processed via Etsy (instant download).
• kasuwa: kasuwa does not handle payments. With the payment methods offered there (advance payment/bank transfer and PayPal), the file is therefore only made available after the full payment has been received - not already upon conclusion of the contract. Provision takes place without undue delay after receipt of payment. With bank transfers, receipt of payment may be delayed by several working days for reasons attributable to the banks.

The statutory provisions on consumer contracts for digital products (§§ 327 et seq. BGB) apply to digital products. If a file is defective, the buyer is entitled to have the contractual condition established and - subject to the statutory requirements - to terminate the contract, to a price reduction and to damages. The software or device required for use is set out in the respective product description.

Physical products (print-on-demand) - available via Etsy only: Physical items are offered exclusively via the Etsy shop; they are not available via kasuwa. They are printed items that, upon receipt of the order, are produced on demand by external print and shipping service providers and shipped to the delivery address provided by the buyer. Information on shipping costs, delivery areas and expected delivery times is shown in the respective Etsy listing and the Etsy ordering process. For consumers, the risk of accidental loss and accidental deterioration of the goods only passes upon handover of the goods to the consumer (§ 475 (2) in conjunction with § 446 BGB). Statutory warranty rights apply to physical products (§§ 434 ff. BGB); a right of withdrawal applies in accordance with clause 5.

5. Right of withdrawal

Physical products (available via Etsy only): For the delivery of physical goods, consumers have a statutory right of withdrawal of 14 days from receipt of the goods.

Digital products (available via Etsy and kasuwa): For digital content not delivered on a physical data carrier, the withdrawal period is 14 days from conclusion of the contract. The right of withdrawal expires early only if all of the following conditions are met (§ 356 (6) no. 2 BGB):

1. CesaraBerlin has begun performance of the contract,
2. the consumer has expressly consented to performance of the contract beginning before the expiry of the withdrawal period,
3. the consumer has acknowledged that, by giving this consent, he loses his right of withdrawal once performance of the contract begins, and
4. CesaraBerlin has provided the consumer with a confirmation of the contract pursuant to § 312f BGB on a durable medium.

Etsy: For items listed as digital products, Etsy provides for a separate confirmation regarding the early expiry of the right of withdrawal during the ordering process. Whether this satisfies all of the conditions a) to d) above depends on how Etsy designs its ordering process and its order confirmation; we have no influence over this.

kasuwa: Via kasuwa the file is only made available after receipt of payment, so performance of the contract does not begin upon conclusion of the contract.

If even one of the conditions a) to d) is not met, the right of withdrawal does not expire early - not even if the file has already been downloaded.

In both cases the declaration of withdrawal is to be addressed to CesaraBerlin (contact details see point 2). Etsy additionally provides buyers with a buyer protection programme; this is a voluntary service provided by Etsy and does not replace or limit the statutory right of withdrawal. Via kasuwa there is no platform buyer protection.

The full withdrawal policy and the model withdrawal form can be found at /en/withdrawal.

6. Prices and payment

Decisive is the price shown during the ordering process of the platform used at the time the order is placed. All prices shown there are total prices within the meaning of § 3 (1) PAngV (German Price Indication Ordinance) and include all price components. CesaraBerlin is a small business within the meaning of § 19 UStG (German VAT Act) and does not itself show any VAT.

Etsy: For digital downloads, Etsy is deemed to be the supplier for VAT purposes (§ 3 (11a) UStG) and remits the VAT shown during checkout itself; it is included in the price displayed and is not owed by CesaraBerlin. For physical products, shipping costs may apply; the amount is shown before the order is placed. Payment runs via Etsy Payments; CesaraBerlin does not receive complete payment data.

kasuwa: Only digital products are offered via kasuwa; no shipping costs apply. Payment is made directly to CesaraBerlin using the payment methods offered during the ordering process (advance payment/bank transfer and PayPal). The purchase price falls due upon conclusion of the contract; the file is only provided after receipt of payment (see clause 4).

7. Copyright and rights of use

All planners and their designs are protected by copyright. Upon purchase of a digital product, the buyer acquires a simple, non-transferable right of use for personal use.

Personal use means: you may print and use the file for yourself as often as you like - including in order to give a printout as a gift. The file itself, however, may not be passed on, shared, made publicly available or resold. Commercial use is not permitted without express written authorisation.

These usage restrictions apply exclusively to the digital files; for physical products, the buyer's statutory right to resell or pass on the purchased physical item remains unaffected.

8. Liability

We are liable without limitation in accordance with the statutory provisions for intent and gross negligence, for injury to life, body or health, and where a guarantee has been assumed. In the event of a slightly negligent breach of an essential contractual obligation, our liability is limited to the damage foreseeable at the time the contract was concluded and typical for this type of contract. Essential contractual obligations are those obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the buyer may regularly rely. Otherwise, liability for slight negligence is excluded.

Liability under the German Product Liability Act and the statutory rights in respect of defects remain unaffected. These provisions also apply to breaches of duty by our vicarious agents.

9. Dispute resolution

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final provisions

The law of the Federal Republic of Germany applies. Towards consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded to him by the mandatory provisions of the law of the country of his habitual residence (Art. 6 (2) Rome I Regulation). This applies in particular to buyers habitually resident outside Germany.

The contract language is German. Versions of these T&Cs in other languages are non-binding translations; the German version is authoritative.

Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions remains unaffected.

As of: 5 August 2026